FREQUENTLY ASKED QUESTIONS
HOPEFULLY THESE HELP YA QUICKER THAN WE CAN!
CAN I PICK UP MY ORDER?
No, all orders are 100% online to keep costs down and get them to you as quick as possible. Our Melbourne address is a warehouse only with no access to the public.
HOW MUCH DOES SHIPPING COST?
Our shipping rates don't change whether you buy one item or multiple items, so load up!
Standard shipping is $12.95 and Express Post is $14.95.
HOW LONG DOES DELIVERY TAKE?
We aim to have your order packed and out the door within the business day. Generally Standard Shipping with Australia Post is 3-5 business days and sometimes quicker. Locations in Western Australia may take a little longer. During busier times please allow a little longer as sometimes the courier services may take a little longer.
International Shipping: Yes we do ship internationally. International postage is $19.95 (AUD) and available at checkout. Shipping times will vary depending on your location.
WHAT ABOUT RETURNS & EXCHANGES?
If the exciting day comes and you open your package to find the Footy Shorts are not perfect, please contact us to organize an exchange or refund.
info@footy-shorts.com.au
CAN I ORDER A CUSTOM DESIGN?
Yes - Visit our customs page here or email custom@footy-shorts.com.au
**Please note the MINIMUM ORDER QUANTITY IS 20 PIECES.
SIZING?
Please view our SIZE CHART here.
ARE YOUR PRODUCTS MADE IN AUS?
Our shorts are designed by Australians but our products are currently manufactured overseas. We are on the lookout for an Aussie supplier who can manufacture our gear at a competitive price, however at this stage no one is able to do so at a price that allows us to charge what you are willing to pay.
OUT OF STOCK ITEMS
We don’t take pre orders for out-of-stock items. Unfortunately, you will have to wait for a restock. You can leave your email address at the product page to request a notification once a product is restocked or keep an eye on our socials for all restocking.
STILL HAVE QUESTIONS?
No worries please email us at info@footy-shorts.com.au, we are pretty quick at replying!